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Privacy Policy

This privacy statement describes when and why I collect personal data, what personal data it is, what it is used for, and how that data is secured.

I thus serve as the data controller. You can reach me by email at tessa.knevels@hotmail.com 

 

1.The processing of your personal data

I do not use your personal data for marketing purposes. I do not provide your personal information to third countries.

I only process the following data:

  1. your name and/or the name of your company,

  2. your address and/or your company's address,

  3. your e-mail address and/or the e-mail address of your company,

  4. your bank account number and/or your company's bank account number,

  5. your company's VAT number.

 

 

2. Why do I collect data?

I need this data for the performance of a contract between us, to fulfill a legal obligation, or to pursue a legitimate interest. For example: invoicing is required by law, so I need to keep your invoices; keeping a company's email address as well as possibly a phone number is necessary to fulfill agreements between us; keeping translated documents may be necessary for my business operations.

 

 

3. How is your information stored?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to offer our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

Besides, I keep your data on my computer for as long as we maintain a business relationship, but at a minimum for as long as required by law. Once you have indicated that you no longer wish to use my services, I will destroy your data at your request, unless prohibited by law or if I need it for legal proceedings.

All data is properly protected by means of a firewall and commercial antivirus software. Under no circumstances will the data be disclosed to third parties, except to government agencies when I am required to do so by law.

 

 

4. Your data access rights.

You have the right to access, modify or delete the personal data in my possession. If you submit your request by e-mail, I will act on it as soon as possible, no later than one month from the day you sent your request.

 

 

5. Media

This website contains social media features, such as "Share" or "Like" buttons. These functions are provided by third parties, namely the social media platforms themselves (such as LinkedIn and Instagram). If and when data is collected in this way, the privacy policies of the respective social media platforms apply.

For administrative purposes, other parties may have access to your personal data, including the website hosting company and email services. All of these parties comply with the General Data Protection Regulation (GDPR).

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6. Data breach

In the event of a data breach, I will take the appropriate actions as stipulated in the GDPR within 72 hours at the latest.

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7. Your right to file a complaint

Should you have any doubts about the way I process your personal data, please contact me. This can be done in the following ways:

* by telephone at the telephone number +61 0426 898 641,

* by e-mail at: tessa.knevels@hotmail.com

* via the contact form

 

You also have the right to file a complaint with the supervisory authority in Australai or your country of residence.

 

This privacy statement was last amended on 6 April 2024 and will be revised as and when necessary.

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Cookie Policy

Cookies aanvaarden

1. What are cookies?

Cookies are small text files that are placed on your device by the websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The use of cookies is now standard for most websites.

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2. The cookies we use

We use three categories of cookies on our sites:

 

i. Necessary Cookies

These cookies are necessary for the website to operate. My website cannot function without these cookies and they can only be disabled by changing your browser preferences.

 

 

ii. Analytical/Performance Cookies

These cookies allow us to measure and report on website activity by tracking page visits, visitor locations and how visitors move around the site. The information collected does not directly identify visitors. We drop these cookies to help us analyse the data.

 

 

iii. Marketing & Social Media Cookies

Marketing cookies help us provide you with personalised and relevant services or advertising, and track the effectiveness of our digital marketing activities. Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.

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We utilise cookies, and other online identification technologies such as web beacons, or pixels to provide users with an improved user experience.

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3. Analytics and Performance

 

i. Wix Analytics

My website uses the analysis service "Wix Analytics", of Wix.com. Through Wix Analytics, various user data is collected for optimisation and marketing purposes, stored, and processed and summarised in statistical reports in anonymised form. This includes login data, time zone setting, operating system and platform, information about visits including URL, session duration, number of pages viewed per session, search terms, information about what you searched for or viewed on my website, website response time and conversion rates.

 

 All processing described above, in particular the setting of Wix Analytics cookies for reading out information on your device, is subject to your consent. You can revoke your consent at any time with future effect by deactivating this service in our cookie consent tool.

 

ii. Google Analytics

We also use Google Analytics, a web analytics service provided by Google. Google Analytics also uses cookies to enable our website to analyse how users use my website across multiple devices. The information generated by the cookies about your use of my website is transmitted to and stored by Google, including transmission to the United States. The following data is processed through the use of Google Analytics:

3 bytes of the IP address of the called system of the website visitor (anonymised IP address),

the website called up,

the website from which the user reached the accessed page of my website (referrer),

the subpages accessed from the website,

the time spent on the website

the frequency with which the website is accessed.

 

Google states that it will not associate your IP address with any other data held by Google. The use of this service is based on your consent.

 

 

iii. Google Tag Manager

We use Google Tag Manager, which allows website tags to be managed via an interface. The Google Tag Manager only implements tags. No cookies are set, and no PII is collected. Google Tag Manager triggers other tags that may collect data but does not itself access this data. More information on the Google Tag Manager can be found at the following link: http://www.google.com/tagmanager/use-policy.html. The legal basis for using Google Tag Manager is our legitimate interest.

 

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4. Marketing

 

i. Google Ads

We use Google Ads, an online advertising service provided by Google. Google Ads enables us to show advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be shown on the basis of user data available to Google (e.g. location data and interests) (target group targeting). With the help of Google Ads, we can evaluate this data quantitatively, for example, which search terms have led to the display of our advertisements and how many ads have resulted in corresponding clicks. The use of this service is based on your consent.

 

 

ii. Google Ads Remarketing

We also use the remarketing functions Google Ads. Google Ads Remarketing allows us to assign people who interact with our advertisements and website to specific target groups and to display interest-based advertising to them within the Google advertising network.

 

Further, the advertising target groups created by us using Google Ads Remarketing can be linked to Google's cross-device functions. This means that interest-based, personalised advertising (that is advertising that has been adapted to you depending on your previous usage and surfing behaviour) can also be displayed on another of your end devices (e.g. tablet or PC). The use of this service is based on your consent. 

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iii. Google Conversion Tracking

We also use Google Conversion Tracking. With the help of Google conversion tracking, we and Google can recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We also learn the total number of users who clicked on our ads and what actions they took. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification. The use of this service is based on your consent.

 

 

5. Cookie Consent

When you first visit my website, you will be asked to give your consent to cookies being stored on your device. You can accept all cookies or adjust your cookie settings to store only some of the above categories of cookies on your device. You can also refuse all cookies, except for necessary cookies, which are cookies that are required for the proper functioning of the website.

You should be aware that if you disable/reject certain cookies, we will not be able to provide you with the best possible user experience on my website, as there may be services and features that you will not be able to use if cookies are required for us to remember the choices you have made.

 

 You can revoke your consent or change your cookie settings at any time.

 

 

6. How to control cookies?

You can set your web browser to disable cookies. Please note that most browsers offer different ways to protect your privacy. If you do not activate or deactivate certain cookies via the browser settings, it is possible that certain functionalities will not be available to you as expected.

 

You can configure the use of cookies in your browser settings by following the relevant link Google Chrome, Mozilla Firefox, Microsoft Edge, Opera, Safari at any time or deactivate them completely.

 

Please note that if you disable cookies in this way, you will not be able to set new cookies. However, it will not prevent previously set cookies from continuing to work on your device until you clear all cookies in your browser settings.

 

 

7. Changes

We may update this Cookie Policy from time to time. If we make changes to this Cookie Policy, we will revise the effective date. This Cookie Policy was last updated on Tuesday, 20th of February, 2024.

 

 

8. Questions

If you feel that the above is not sufficient or if you have any queries as regards the collection, processing or use of your information I`m looking forward to hearing from you. I will make every effort to reply as soon as possible and take into consideration any suggestions from your end.

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